ADDITIONAL INFORMATION

Legal Notice

The content of this Internet site is owned or controlled by KitchenAid®.com, and is protected by worldwide copyright laws. Content may be downloaded only for personal use for non-commercial purposes, but content may otherwise not be copied or used in any way.

The owners of this site will use reasonable efforts to include up-to-date and accurate information but make no representations, warranties or assurances as to the accuracy, currency or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site.

The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in the United States and internationally. No use of any of these may be made without the prior, written authorization of the owners of these trademarks, service marks or trade names, except to identify the products or services of the company.

Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Notice. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services.

Screen reader support enabled.

 

California Proposition 65

California Proposition 65 requires special product labeling for products containing certain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm if the product will expose the consumer to such chemicals. Lead levels in these products comply with FDA standards.

California requires the following separate notice: Prop 65 Warning for lead crystal: "WARNING: Consuming foods or beverages that have been kept or served in leaded crystal products will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. This warning does not apply to Baccarat decanters, flacons, stoppered pitchers, mustard and jam pots.

Prop 65 Warning for ceramic tableware marked with a yellow triangle on the packaging: "WARNING: Use of this tableware will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm."

Prop 65 Warning for decorated glassware: "WARNING: The materials used as colored decorations on the exterior of this product contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm."

Prop 65 Warning for all other identified products: "This product contains lead, a chemical known to the State of California to cause cancer, birth defects, and other reproductive harm. Wash hands after handling."

 

Product Recalls

Click here to obtain important product recall information.

 

Factory Refurbished Products

What are refurbished products?

Factory refurbished products are remanufactured goods that have been returned from a consumer, retailer or trucking company. Refurbished products may, or may not have been used by a consumer. They have been cleaned and inspected to original mechanical and electrical condition. Refurbished products may contain cosmetic blemishes, which are not covered under warranty. KitchenAid does not represent or warranty refurbished products as first-line goods.

Refurbished KitchenAid products have a 6 month limited warranty from the date of purchase, which excludes cosmetic damage. NOTE: It is always a good idea to keep the dated sales receipt as your proof of purchase. You may be asked to email, fax or mail in a copy of the receipt for proof of purchase.

The warranty on a product will be void if the mixer is taken out of the United States, used in a commercial setting (with exception of the KM25G0X OR KSMC50P), or if it has damage resulting from accident, alteration, misuse or abuse.

KitchenAid does not assume any responsibility for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

Extended warranties may be purchased after the one year warranty on new mixers.

If you require additional information, please call the KitchenAid Customer eXperience Center toll-free at 1-800-541-6390 Monday-Friday, 8am-8pm.